SELF STORAGE LIMITED WARRANTY

Janus International Australia Pty Ltd (Janus) warrants its own manufactured or produced Goods which have been supplied directly from Janus, or from approved installers/distributors based on the terms and conditions of this Self Storage Limited Warranty (SSLW) as follows:

  1. Italicised words in this SSLW have the same meaning given to them in the relevant Works Contract or Supply Contract.
  2. Janus guarantees its own manufactured or produced Goods including partitioning and doors for a period of three (3) years from the production date.
  3. Janus guarantees the installation and workmanship of Goods or products installed under the relevant Works Contract or Supply Contract for a period of one (1) year from the commencement date of shipment or installation of the Goods or products, whichever occurs first.
  4. Works under the Contract and Goods not manufactured by Janus which are supplied or utilised by Janus in completing works will have third-party warranties passed on and are subject to separate terms and conditions. Janus accepts no liability in respect to these warranties.
  5. This SSLW is NOT applicable to:
    1. Any electric operators and/or accessories that work or may have been purchased in conjunction with the Janus Refer to operator manufacturer for details.
    2. The paint film integrity, chalk or fading which is covered as a separate warranty by the
  6. Janus warrants that Goods manufactured and supplied by Janus under the relevant Works Contract or Supply Contract shall be free from defects in material/workmanship. Janus’ obligations under this warranty shall be limited exclusively to repairing or replacing, at Janus’ option, any part of Goods which, if properly installed, used, and maintained, proved to have been defective in material or workmanship within one (1) year from the commencement date of shipment or installation whichever comes first, except where such defects are attributable to accident, fair wear and tear, or any act omission or neglect of the customer or of its agents.
  7. Replacement products provided by Janus for warranty work may be new or reconditioned but will perform as new. For the avoidance of doubt, replacement products shall only be under warranty for the period remaining from the original warranty period. All warranty work will be performed by a company or contractor selected by Janus.
  8. While Janus will try to supply Goods in accordance with the quality of samples shown, this cannot be guaranteed and no condition or warranty to this effect shall be implied.
  9. For the avoidance of doubt, reference to Goods manufactured by Janus does not include any parts or material which form part of the Goods, but which have been supplied by third parties to be used by Janus or added to their manufactured Goods.
  10. This warranty is NOT applicable when damage or deterioration is caused by:
    1. Misuse or excessive wear and tear;
    2. Failure to provide reasonably necessary maintenance, including maintenance that is reasonably required by any third party warranty;
    3. Acts of God and/or extreme weather conditions or atmospheric conditions;
    4. Structure to which door installed is unfit for application;
    5. Alternations or repairs made by someone other than Janus;
    6. Moisture or other contamination or water damage detrimental to the Goods either because of improper storage prior to installation or where after installation the Goods are allowed to stand in water;
    7. Normal or ordinary wear and tear that accrues to Goods, and other flaws that do not adversely affect the functioning of the Goods; and
    8. Any circumstance beyond Janus’s
  11. To obtain a warranty service, immediately contact or write to:

Janus International Australia Pty Ltd
PO Box 959, Hamilton Central, QLD 4007

www.janusintl.au
sales@janusintl.au

07 3865 1600

  1. Claims under the SSLW must be made to Janus in writing within thirty (30) days of the discovery of the defective Goods and Janus must be given reasonable opportunity to inspect the defective goods claimed to be defective. The customer shall retain the defective goods at the customer’s premises for inspection by Janus.
  2. Janus reserves the right to terminate this SSLW at any time upon thirty (30) days’ advance notice, except with respect to goods which have already been shipped to the customer.
  3. All records and samples under this SSLW shall be retained by the customer for the applicable warranty period, and in the event of a claim hereunder, Janus shall have the right to inspect such records or samples.